Help
Contact support
Email support@synapturn.app with Bunplan in the subject. Here's what to include so we can help quickly.
Start the email here, or tap Contact in Settings → About.
What to include
- Your app version. It's at the bottom of Settings → About on iPhone and iPad, and in Settings → About on the Mac.
- Your device, like iPhone 17 or MacBook Air.
- What happened, and what you expected to happen.
- A screenshot, if it helps.
We answer in English and Chinese.
Before you write
The answer may already be here:
Privacy
When you email us, we receive what you choose to send, and use it only to answer you. See Privacy in plain words.