Plus
Restore purchases
Bring back Plus on a new device or after reinstalling, with the same Apple Account you bought it with.
Plus belongs to your Apple Account, so you never pay twice. Bunplan usually notices it on its own; if it doesn't, restore it.
Restore on iPhone or iPad
- Open Settings and tap the Bunplan Plus card.
- Tap Restore purchases at the bottom.
Restore on the Mac
Open Bunplan → Settings → Sync & Plus and click Restore Purchases.
If it doesn't work
| What it says | What to do |
|---|---|
| No earlier purchase was found for this Apple Account. | Check that the device is signed in to the App Store with the Apple Account you bought Plus with. If Plus is shared with you, see Family Sharing |
| Couldn't restore right now. Check your connection and try again. | Connect to the internet and try again |
| Waiting for approval | The purchase is waiting for someone to approve it, for example a parent with Ask to Buy. Plus turns on once it's approved |
| The purchase didn't go through. Nothing was charged. | Try again. If it keeps happening, check your payment method with Apple |
Still stuck? Contact support. Never send us your password or card details.