Assistants (MCP)
Troubleshooting assistants
What Bunplan's messages to your AI app mean, and what to do when an assistant can't connect or a change doesn't show up.
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When Bunplan turns a request away, your AI app gets a short message saying why. Most assistants pass it on to you.
Messages from Bunplan
| Message | What to do |
|---|---|
| Assistants are off in Bunplan. To allow access, open Bunplan → Settings → Assistants. | Choose Read only or Read & write in Bunplan → Settings → Assistants |
| Bunplan is set to Read only. To allow changes, choose Read & write in Bunplan → Settings → Assistants. | Choose Read & write if you want the assistant to make changes |
| Assistants are part of Bunplan Plus. You can start a free trial in Bunplan. | Start the free trial or get Plus in Bunplan. See Plus |
| Too many changes at once. Wait a minute, then try again. | Wait a minute. Bunplan takes up to 60 changes a minute |
| That's more than Bunplan takes in one go. Send up to 100 at a time. | Ask the assistant to work in smaller batches. The number depends on the request |
| Add up to 20 steps at a time. | Ask for fewer steps in one go |
| Bunplan couldn't find that item. It may have been deleted. | Ask the assistant to look again. The item may have been deleted, or changed on another device |
| This task has a timer running in Bunplan. End it there first. | End the session in Bunplan, then ask again |
| A timer is already running on "Read chapter 4". Stop it first. | End the running session, or ask the assistant to stop it |
| No timer is running in Bunplan. | Nothing to pause or stop |
| The timer is already paused. | Nothing to do |
| The timer isn't paused. | Nothing to resume |
| Reminders need a time in the future. | Choose a later time |
| Logged time can't end later than now. | Check the start time and length you gave |
| To reorder, list every item exactly once. | Ask the assistant to try again with the full list |
| Timer changes can't be undone. Correct or delete the record instead. | Correct the record in Records, or ask the assistant to |
The AI app doesn't see Bunplan
- Make sure you're on the Mac where Bunplan is installed. Assistants don't work on iPhone or iPad.
- Open Bunplan → Settings → Assistants and check that Access isn't Off.
- Check that Plus or the free trial is active.
- Set up the app again: see Claude Desktop, Claude Code, Codex or other apps.
- Quit the AI app and open it again, so it reloads its MCP servers.
You moved Bunplan to another folder
The setup you copied from Bunplan includes where Bunplan is on your Mac. If you move the app, click Copy setup for other apps again and update the setup in your AI app.
A change doesn't show up on your iPhone
- Open Bunplan on your Mac. It syncs the assistant's changes to your other devices.
- Check that iCloud sync is on, on both devices. See iCloud sync.
An assistant changed something you didn't want
Open Bunplan → Settings → Assistants and click Undo beside the change, or Undo all for the whole conversation. See Activity and Undo.
Still stuck
Contact support. Say which AI app you use, and copy the message it showed.